Tag Archives: supply chain

bullying by colleagues and what you and the boss can do

An email yesterday somewhat preempted the column I wrote on Friday for my Monday Musing for publication tomorrow (10th January 2011), but I’d like to deal with the specific issue here.

Your boss should not be allowing any form of bullying or harassment, but that does not mean that the victim has no need to do anything themselves. Most of these problems in the workplace are mind games; they are about power and control and many, as in the case in question, can seem very innocuous from the outside.

The problem referred to me is in regard of a colleague who has what I can CJ syndrome. For those not familiar with the world of Reggie Perrin, CJ was his boss, and a running gag through the books and TV series went something like; Reggie “I’ll see you at three on Wednesday”, CJ “Fine, Tuesday at ten”. Whatever Reggie suggested, CJ would want something different, and the email to me was about someone who has a similar problem with a colleague who is always changing meeting times for no apparent reason or finding an excuse for wanting them cancelled at the last-minute.

For me this is classic control freak territory and it is being done for no other reason that to have the upper hand. The perpetrator is getting a kick out of being difficult, so what can you do?

Well, as we’ve established, these things are about control, and part of the problem here is that you are allowing yourself to be a victim of the other person’s actions, so be prepared to make a stand.  In many of these cases it isn’t always easy for the boss to see the problem, so complaining is not always the right answer. If you do the boss has to speak to the other party about the issue and, at that stage, the boss is establishing both viewpoints, however distorted they may be. Do you want them just to act on hearsay? Well, yes you do, but they shouldn’t;t if they are a half decent boss.

What they might do is to tell you to get everything in writing and copy it to everyone concerned. OK, if it’s a direct order then you’ll have to do it, but it isn’t likely to work. The first problem is that it is you who is doing all the writing and that is a waste of your time as well as everyone else’s who has to read what you’ve written. The second problem is that, if your protagonist is one of those who is really unpleasant they will turn this against you. I’ve investigated many bullying and harassment cases and can assure you that the really nasty pieces of work love it when their victim gets into putting it all in writing.

No, you are far better off taking the matter on through your normal ways of working. Don’t let them divert or distract you because your performance will suffer and then you have another problem with your boss looming. Stick to your own agenda. Arrange the meetings with colleagues and, if your tormentor wants to change things, say no and hold the meeting without them. Yes there will be some issues, but tough it out. It soon becomes apparent that they are a pain and behaviour will change. You will never become pals, but if they know that they can’t get under your skin they’ll give up on you and try someone else. When you see who that is, help them overcome the problem.

It is difficult when someone is trying to undermine you, but try to fight your own corner. You have friends and family who can help take your mind off these issues and make you feel good. Whatever you do, don’t sink to the other person’s level; be true to your own standards. Office jerks may seem to do well, but that is an illusion that they like to foster and, while they have you under their thumb, it may look that way to you. Get out from under and you’ll see them for what they are, and that is probably the way everyone else sees them as well.

Keep the faith and feel free to write for advice. I’m happy to help.

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Networlding Masterclass: 7 Steps that successful networkers know and you need to find out

When and Where

Thursday 10 March 2011

0900 to 1700

Village Hotel Swindon
Shaw Ridge Leisure Park
Whitehill Way,
SN5 7DW  Swindon
United Kingdom

Why you should attend

You will discover why:

  • attracting followers is a fallacy that leads to your time being wasted and your productivity suffering
  • your true network, when you discover it, improves your net worth
  • you will never need to go to a boring, valueless networking function ever again

You will learn how you can:

  • stand out from 3 billion people who will trade/be active on the internet by 2020
  • cut your marketing and sales costs by as much as 50%
  • harness the true power of social networking most people will never discover

Who should attend?

If you are an adviser, accountant, board member, SME business owner, consultant, educator, entrepreneur, executive, intrapreneur, lawyer, leaders, manager, not-for-profit leaders, practice leader, politician, though leader, social entrepreneur, speaker, team leader or trainer – you will gain massively from being part of a networlding group.

Click on the link below for more details and to book your place. Early booking discounts are available.

Swindon Networlding

For SME business owners, non-profit organisations, the WHO is always the final challenge when it comes to finding key influencers and customer groups (or fund givers for non-profits).  Limited marketing budget is the reason many SMEs choose to attending networking events in the hope of chancing on a sale. Why rely on chance? As a community of Networlders, we create a Thoughtful Social Networking experience, both in person and online, to help you to build:

  • better business faster (business growth or a thriving non-profit organisation)
  • better collaboration for innovative ventures (better, faster, stronger)
  • better career faster (career growth)
  • better personal lives faster (personal growth)

Networlding helps you to cultivate advocates for your brand

  • Create great content
  • Get talked about
  • Build a tribe
  • Become a trusted resource for your customers
  • Make it easy for people to find, try and buy from you
  • Make your brand understood, relevant, credible and remarkable
  • Make meaning and create an insanely great customer experience


Networlding is a proven methodology that helps you to grow your network relationships and identify connections and key influencers that matter.

Assuming you are clear about the WHAT, WHY, WHEN and HOW of your goals … you should have a list of WHO’S WHO that you feel can help you (your primary connections).  We are not talking about who you would pay to help you.  We are talking about advocates that will tell others how remarkable you are.

What they say about Networlding

“I have always found myself frustrated with business networking over the years and never really sure why. I have give of myself and done my best. Often coming away with massive numbers of contacts, but this has rarely turned into solid business. Today I think I found out why.  With Networlding you learn from the ground up how to present yourself according to your values and most importantly how to find and keep hold of those precious contacts that suit those values; the ones who will bring you real and valuable future relationships. The ones who care about you not just crash and burn business. In short how to find the other ones like you! What a revelation. Kwai certainly know his stuff and can demonstrate this with personal success too.

And it was obvious I was not alone when the revelation came. Every single person in that room was not only convinced but was by the end of a single day passionate about making each other’s lives better. I have never seen that in any networking group of any kind and I have done them all.  So if you are frustrated with the vapidity of the 50 people in one room but need more than meeting the same six to twenty people over and over again. Can I suggest you consider changing your approach entirely. Don’t be a networker, be a networlder. Take the training day, like I did and work out just where you might have been wrong all these years!” – Jeremy Cobb, Owner of want2change and hypnoslim

“Like all other sectors, charities can benefit from thoughtful social networking.   Kwai’s networlding masterclass is a lovely way of beginning to get your head around the potential for your charity and how you might move forward in good company.  I am thinking through how best we can develop from it.  Thank you.” – Dr Rhetta Moran, Matron, RAPAR

“Superb day! Much of it very different to what I do now.  I see it will enable me to reach so many more people.  Many thanks.” – Roger Jackson. Business For Breakfast Knutsford.

“A must do. Very thought-provoking.” – Ken Lee. BusinessLink Northwest Skills Advisor

“Very interesting and well presented event which promoted great exchanges.” – Eileen Coldrick.  Owner at http://www.worksmartvpa.com

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Daylight Analysis Software being developed for Security Camera Analysis | FM Expert’s Blog

An interesting Facilities Management blog that you might like to take a look at.

Daylight Analysis Software being developed for Security Camera Analysis | FM Expert’s Blog.

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cabinet mobile phone ban

About time too. If you are at a meeting you are there for a reason, and leaving your mobile (cell) phone on is both rude and unprofessional.

It’s rude because you should be respecting your colleagues and devoting your full attention to the meeting.

It’s unprofessional because your job for the duration of the meeting is to participate in the meeting.

Distractions like phones should play no part. Turn them off and put them away out of sight. No leaving them on the desk in silent mode; switch off and put away. The world isn’t going to stop if you’re off the airwaves for a couple or three hours.

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getting the best from Powerpoint, part 2

For those of you that have enjoyed my 10 tips on getting the best from Powerpoint, I do a spoof presentation to illustrate the worst ways to use it with some discussion and examples of good practice. Feel free to get in touch if you’d like me to come along and present to your team or group.

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Are your best friends your PC and your mobile phone?

In these days of texting, mobile phones and social networking is virtual commuication becoming too dominant? Yes it is (fairly) instant and keeps people in touch, but what effect is it having on the art of conversation and social skills?

I use business networking groups as a way of keeping human contact up – what about you?

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2010 BIFM Annual Conference, London

One of the premier global events for Facilities Managers. I’ll be going, and look forward to meeting old friends and making new ones.

When: 13th-14th April

Where: Riverbank Park Plaza Hotel

Theme: FM in a changing world

Chair: Sarah Montague, presenter of the Today programme

What else is there? Fantastic keynote speakers, an exhibition, an entertainment-filled gala dinner, and plenary, parallel and fringe sessions covering a range of relevant and exciting topics.

Tickets are available to book via the website link: www.bifmconference.com

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at last an F1 offer?

In my younger days I fancied myself as a racing driver and did do a bit of wheel twirling and marshalling before women entered my life and took all my time and money.

So the call to go to the HQ of Williams GP down the road at Grove came as a pleasant surprise. It’s a business trip though; too old, too tall, too wide and not to mention too slow to pedal the new FW32 for them, and anyway they’ve got the barrow boy and the incredible hulk bloke signed up to drive this season.

Oh well, maybe I’ll get to see some of the cars.

Did I mention that I’d seen FW in his F3 driving days?

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a bit of a busy week this week

I’ve got some stuff to do for the villa, admin things to do with guests coming over the next couple of months, paying the bills I can’t pay automatically, state and county tax returns for last month and prepapring the papers for our CPA to file our 2009 IRS return.

Tomorrow I’m off out for the day on business (Williams GP at Grove), and have a webinar booked for Thursday pm. First of those that I’ve done so not sure what to expect.

It’s also coming up to car MOT time and there are a couple of cosmetic issues that may need to be sorted, so I’d rather get them done now than pay through the nose later,

I’m also into another contract for writing exam papers for one of the professional bodies, and do something every day on those to keep them moving towards the deadline of late this month.

No time to be bored!

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book launch in March

I was honoured to be invited to contribute 2 chapters to the latest edition of The Principles of Warehouse Design and am pleased to confirm that the launch has been announced for 10 March 2010. More news will be on the web site of the Chartered Institute of Logistics & Transport (CILT) and I’ll update this blog and my own web sites as the timing and venue are confirmed.

Congratulations to Peter and his team for their efforts in pulling the project together.

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